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At Wiser Miner, we understand that timely delivery is crucial for your mining success. That's why we offer fast and reliable shipping options for all orders. Orders are shipped directly from our vendors in China and typically arrive within 7-14 business days.

For orders that are to be hosted by us, they will be received and stored in our secure facility for the duration of your agreement. For orders to be shipped to you, they will first arrive at our facility for processing and verification before being shipped out to you. This ensures that you receive the correct item and that it has been thoroughly tested for optimal performance.

Please note that delivery times may vary during peak holiday seasons such as Black Friday, Christmas, and Chinese New Year. While we do our best to ensure timely delivery, we are not responsible for delays caused by circumstances beyond our control. If we become aware of any delays, we will promptly notify you.

Please also note that we are not responsible for any lost or delayed shipments, but we will work with you to resolve any issues to the best of our ability. Refunds are not offered for delays in delivery.

At Wiser Miner, we're committed to providing exceptional service and support to our customers. If you have any questions or concerns about shipping, please don't hesitate to contact us.


At Wiser Miner, we stand behind the quality of our products and services. New miners are covered under the manufacturer's warranty, while used miners come with our 30-day warranty.

If you notice any defects or damages to your miner, please report them to us within 3 days of receiving it by emailing

Please note that due to the volatile nature of this industry, we cannot offer refunds on miners for the following reasons:

  • Changes in miner profitability between the time of purchase and receipt or hosting, Volatile Miner Pricing, Delays from Manufacturers for preorders.

We are committed to providing our customers with exceptional products and services. If you have any questions or concerns about our policies, please do not hesitate to contact us.

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